FAQ - Frequency Asked Questions (click on the questions)

1) What time is check-in and check-out?

You can come to check in, leave your luggage, use the common facilities, get the keys, arrange payment from / after 9 am in the morning, you will get your room as soon it is ready, which is usually by 12 midday or earlier / later depending on how many arrival we have that day.
Check out time is 10 am after your last night stay. (Late check out possible on request base in advance only).

2) Do you provide a map of Budapest?

Yes! We provide guests with a free customized map of Budapest full of great helpful information and recommendations of our favourite places to eat, shop, sightsee, and more.

3) What is included in the price?

Taxes, bed linens, towels(on request base only!) and all the free services as Internet, wifi, laundry, maps, luggage storage (in common space only)

4) What methods of payment does Amigo Panorama accept and when shall I pay?

You may pay cash Euro or Hungarian Forints at our daily selling exchange rates. You may better business if you pay in the currency (HUF or EUR possible only) you have been confirmed with.
You can pay ONLY CASH and at your arrival (check in)! We do not have credit card debiting facilities and we insist on payment at arrival as we do not have permanent reception at place! (sorry for that inconvenience, but we try to save money to give them further to you when having a cheaper room).

5) Are all the rooms with panorama and balcony?

We have several private rooms, most of them have balcony and panoramic view from different angles to different places in town. You can see the famous Károly avenue and surrounding from almost all the rooms.

6) Does Amigo Panorama offer breakfast?

No, but we will offer to you a place at the basement of our house where you can have good, inexpensive breakfast (Discounts for Amigo Panorama guests: tell them you are staying at us!)

7) How safe and secure is Amigo - Panorama?

We have several private rooms, you will have private key for the house gate, entrance door, your room. The house is secure (with proxy entering system).

8) If we are traveling as a small group, can we stay together in the same room or 2-3 rooms one by the other?

If you wish to stay together with friends, then it is best to book private room(s) at one time and inform us that you are coming together. We will do our best for you to be close one by the other, but in case of small availability, we can not promise it. Anyway, most of the rooms are very close to each other¸ this can not be a problem.

9) Is there a place to eat, cook, have drinks in Amigo - Panorama?

We have a modern, luxury designed and well-equipped cooking-ready kitchen with big refrigerator, dish-washing machine, gas-electricity fireplace. We have dining table for 4 persons and 3 chair bar pult where you can also sit. You can use our other common space as well where few more persons can take a seat.

10) Can in Amigo - Panorama fax my reservation confirmation to the Embassy so that I can apply for a visa?

Yes. If you will require a letter of confirmation of your reservation with company stamp and signature in order to apply for a visa, please allow up to 3 days time for us to prepare this document. This is a free service, however we do require a full non-refundable bank transfer prepayment of your accommodation by a certain deadline.

11) How do I get to in Amigo - Panorama from the airport, train stations, or bus stations?

Please check our ’directions’ menu for full information how to get to us!

12) How does Budapest public transportation operate?

Please check our ’directions’ menu for full information about the Budapest public transport (organization called BKV)!

13) How do I arrange an airport transfer, taxi to or from Amigo - Panorama?

Please check our ’directions’ menu for full information about tips for airport transfer, taxies.

14) Do you accept groups?

We welcome only small, upto 8-9 persons groups who can and promise to behave well in the hostel and close surrounding. If you have bigger group, we have another hostel where we can accommodate up to 26 persons in 7 rooms, see here: www.bedsnroses.com

15) How close is Amigo - Panorama to Budapest's main attractions?

We are at walking distance from the next popular sights for Budapest

Synagogue: 50 m., 1 min. walk
Astoria square: 150 m. 2 min. walk.
Deak square: 250 m.: 4 min. walk
Váci str, Danube bend view to Budacastle and Gelleért hill: 700-800 m: 5-7 min. walk
Opera house, Liszt Ferenc square: 700-800 m: 5-7 min. walk
Basilika: 600-700m: 5-6 min,. walk
Parliament: 1-1,2 km: 10-12 min. walk

From the close Deák square you can catch:

bus No. 16 which will take you to Buda castle,
the yellow underground to Heroes sq. / City park / Szécsényi thermal bath
tram no. 47-49 to Gellért hill / Gellért hotel-termal bath

16) Where is the closest parking garage to Amigo - Panorama?

You can park on the street: free at the weekends ONLY (from Friday late evening to early Monday morning only, at weekdays you can stay only 2 hours and have to pay at the cash machine for that!). Do not park where a yellow line is put by the sidewalk. You can also find guarded paid parking in Dohány str.
Nearest parking:
VII. ker. Rumbach Sebestyen str. 8, 3,500HUF/24h (7-20h: 2,500HUF + 20-7h: 1,500HUF)
At 2 min. walk from the guesthouse.
Cheapest parking in the near:
VII. ker. Dob str. 34, 2,200HUF/24h or 150HUF/hour
At ca. 5-6 min. walk from the guesthouse

17) Can I make a reservation if I do not have a credit card?

Yes. You can make e-mail reservation as well. For all the methods of booking please go to ’reservations’ menu

18) Is there Internet access at Amigo - Panorama?

Yes. We have free wifi and you can use our computer free of charge (for Internet and e-mail). We would like you to reconsider that other people may also want to use the computer, in that case I would kindly ask you to give them way after max. 30 min. of using (you can come back later when nobody is in the line).

19) Is Amigo - Panorama non-smoking?

Yes. All of Amigo - Panorama facilities: rooms, bathrooms are non-smoking. Smoking in place is strictly prohibited. You can smoke at the balconies or in case you do not have one, at the entrance door outside.

20) Does Amigo - Panorama provide towels?

We can provide small size towels only and on request base at your arrival. The towels are free of charge for use only, but be sure to leave then in place at check out (so they are not free for taking them away)

21) Can I wash my clothes at the hostel?

Yes. We have washing machine in one of the bathrooms. Please ask our receptionist to explain to you how to use the washing machine and harmonize your washing with the hostel washing of bed linen (we would like to ask you to give priority to the hostel’s washings and also wash by day only)

22) Does Amigo - Panorama offer an international phone for guests to use?

As we do not keep reception, there is no local phone at place. You can reach or be reachable though on the internet using skype, msn. Please advise your relatives, friends to try to reach you directly, our phone for bookings is not at place and we do not offer message forwarding services.

23) I have heard that you do not keep all day reception. Will somebody be waiting for me at my arrival?

We really do not keep all day reception at place, that is why you shall give us your expected arrival time, advise us if it changes. It is very useful if you give us your live mobile phone (with inter. codes please!) we can contact if anything. We kindly ask you to inform us if early or expectedly late by more than 1 hour to your latest advised arrival time, please call / or sms us* (Phone: +36-20-332-6322), but do not worry, the room is yours no mater how late are you. *Please sms by day only, otherwise call!

24) What happens if I book and can not arrive at all? How can I cancel a booking, what are the conditions?

We will kindly ask you to book us only in case your arrival seems to be absolutely sure (you have the airplane, train, bus tickets, your car is in order, you got your leave from work, spoke over your holiday with your friends coming along with you…). Anyway if any kind of changes to your booking after done (modification, canceling, another room needed, plus / less persons coming): the most important: please advise us by e-mail about that (in case we do not reply in 48h at the latest, please call, we have not received your mail then (it happens very rarely, but is is possible at all).
Our conditions can be found at the end ’reservation’ menu under ’hostel conditions’ link.

25) Are there any discounts (i.e. long stay) for staying at Amigo - Panorama?

We offer long stay (5 to 20%), weekday stay (5 to 10%), group (5 to 20%), in-advance-booking (5 to 15%) discounts. If you feel you are entitled for discount, please write us an e-mail with your inquiry requesting the discount.
We have already discounted prices at some portals or in case of booking us online at our booking engine: so you for sure do better business booking us online!